FAQs


Do I have to pay a deposit?

Do you rent overnight?

Do you supply safety instructions?

How do I book?

How do I pay?

How long do I get the equipment for?

How long does it take to set up/inflate/deflate/pack up the inflatable?

How much does it cost?

How much notice do I need to give for a booking?

How much space is needed?

What do the prices include?

What if I need to cancel?

What if it rains?

Can the bounce house be set up on a slope?

When are your bounce houses available?

When I rent a bounce house is there anything I need to provide?

Is there an age limit for children using the bounce house?

 

Do I have to pay a deposit?

Yes a deposit is required. A 25.00 non refundable deposit is required to hold your booking

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Do you rent overnight?

Under certain circumstance this can be arranged, please contact us.

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Do you supply safety instructions?

Yes we provide detailed safety instructions with every rental.

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How do I book?

The preferred method is by telephoning us, alternatively you can email or you can complete the booking form on the bookings page. Our contact information can be found here

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How do I pay?

Most people choose to pay cash on delivery, we do not accept credit card payments and check payments on time of delivery these type payments need to be received in sufficient time for funds to clear before the booking date.

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How long do I get the equipment for?

Most parties are in the afternoon and so we will deliver and set up your bounce houses between 9 am and 12 noon. Sometimes you will get you delivery the day before your party it all depends what you are getting and where the party is located. We will pick up the inflatable after your party has finished usually from 6 pm onwards although pick up time can be arranged to suit it can be no later than 9 pm.

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How long does it take to set up/inflate/deflate/pack up the inflatable?

The bounce house take approx 10 minutes to set up and 20 minutes to pack up. However this is only an estimate, times may vary depending on which bounce house you rental.

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How much does it cost?

Please see the Events for all prices, prices may vary depending on your intended use i.e. home/business or location.

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How much notice do I need to give for a booking?

You can book anytime however bookings get very busy so please book as early as possible to avoid disappointment. Alternatively you can contact us on the day as we may have availability.

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How much space is needed?

You will need to allow a minimum of 5 feet at the front and rear of bounce house and 3 feet either side this is to allow access and the blower at rear. Please make sure all garden items such as garden toys, swings, slides, patio furniture, rubbish etc. are removed from the area where the castle is to be sited.

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What do the prices include?

All bounce House booking prices include local delivery, a small charge may need to be charged for out of area deliveries, (please contact us for delivery rates). You will also receive a blower, extension cable, circuit breaker and , the price also includes set up, inflation and collection.

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What if I need to cancel?

You can cancel at anytime, all we ask is that you give us as much notice as possible. If no notice is given you may incur a cancellation fee.

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What if it rains?

Unfortunately the bounce house cannot be operated in wet conditions due to safety reasons and there is no refund once bounce houses are set up.

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Can the bounce house be set up on a slope?

No this is not possible however if it is a very slight slope it may be ok, you will need to discuss this prior to the booking.

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When are your bounce houses available?

Our bounce houses are available 7 days a week all year round including Bank Holidays.

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When I rent a bounce house is there anything I need to provide?

We supply all the hardware you will need for the bounce house, you will need to provide mains power supply, also you will need to provide 2 forms of I.D. i.e. Drivers Licence, Utility Bill etc. this forms part of the rental agreement.

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Is there an age limit for children using the bounce house?

Yes all our inflatable are suitable for children up to and including the age of 14.

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