Frequently Asked Questions

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Yes a deposit is required. A 25.00 non refundable deposit is required to hold your booking 

 Under certain circumstance this can be arranged, please contact us. 

Yes we provide detailed safety instructions with every rental. 

The preferred method is by telephoning us, alternatively you can email or you can complete the booking form on the bookings page. 

Most people choose to pay cash on delivery, we do not accept credit card payments and check payments on time of delivery these type payments need to be received in sufficient time for funds to clear before the booking date. 

Most parties are in the afternoon and so we will deliver and set up your bounce houses between 9 am and 12 noon. Sometimes you will get you delivery the day before your party it all depends what you are getting and where the party is located. We will pick up the inflatable after your party has finished usually from 6 pm onwards although pick up time can be arranged to suit it can be no later than 9 pm. 

The bounce house take approx 10 minutes to set up and 20 minutes to pack up. However this is only an estimate, times may vary depending on which bounce house you rent. 

Please see the Events for all prices, prices may vary depending on your intended use i.e. home/business or location. 

You can book anytime however bookings get very busy so please book as early as possible to avoid disappointment. Alternatively you can contact us on the day as we may have availability. 

You will need to allow a minimum of 5 feet at the front and rear of bounce house and 3 feet either side this is to allow access and the blower at rear. Please make sure all garden items such as garden toys, swings, slides, patio furniture, rubbish etc. are removed from the area where the castle is to be sited. 

All bounce House booking prices include local delivery, a small charge may need to be charged for out of area deliveries, (please contact us for delivery rates). You will also receive a blower, extension cable, circuit breaker and , the price also includes set up, inflation and collection. 

You can cancel at anytime, all we ask is that you give us as much notice as possible. If no notice is given you may incur a cancellation fee. 

Unfortunately, the bounce house cannot be operated in wet conditions due to safety reasons and there is no refund once bounce houses are set up 

No this is not possible however if it is a very slight slope it may be ok, you will need to discuss this prior to the booking. 

Our bounce houses are available 7 days a week all year round including Bank Holidays. 

We supply all the hardware you will need for the bounce house, you will need to provide mains power supply, also you will need to provide 2 forms of I.D. i.e. Drivers Licence, Utility Bill etc. this forms part of the rental agreement. 

Yes all our inflatable are suitable for children up to and including the age of 14.